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Cookie Policy

Learn about the cookies we use to enhance your experience on our website.

Last updated: 22/09/2025

This Cookie Policy explains how Louw Wines ("we", "us", or "our") uses cookies and similar technologies on our website www.louwwines.com (the "Site"). This policy should be read in conjunction with our Privacy Policy.

What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to the website owners.

Cookies allow websites to:

  • Remember your preferences and settings
  • Understand how you use the website
  • Improve your browsing experience
  • Provide essential website functionality

Types of Cookies We Use

We use different types of cookies on our Site. Below you'll find details about each category and the specific cookies we use.

Essential Cookies

These cookies are necessary for the website to function and cannot be disabled in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as verifying your age or filling in forms.

Age Verification Cookie

Cookie Name: age_verified
Purpose: Legal requirement - verifies that visitors are of legal drinking age (18+) before allowing access to our wine products
Duration: 1 day
Set by: Louw Wines (first-party cookie)

Legal Basis: Legal obligation - UK law requires age verification for alcohol sales. This cookie prevents users from having to repeatedly verify their age during their browsing session.

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This data helps us improve our website and your browsing experience.

Google Analytics Cookies

We use Google Analytics to understand how visitors use our Site. These cookies are only active when Google Analytics is enabled.

Cookie Names: _ga, _ga_*, _gid
Duration: _ga (2 years), _gid (24 hours)
Purpose: Distinguish unique users, throttle request rate, and collect data on website usage patterns

Third Party: Google LLC - see Google's Privacy Policy for more information.

Managing Your Cookie Preferences

Your Current Cookie Preferences

Essential Cookies:Always Active
Analytics Cookies:Default (Active)

Changes take effect immediately. Refresh the page after making changes to ensure all analytics tracking is properly updated.

Browser Settings

Most web browsers allow you to control cookies through their settings preferences. You can set your browser to:

  • Accept all cookies
  • Notify you when a cookie is set
  • Reject all cookies
  • Delete cookies after browsing sessions

Browser-Specific Instructions

  • Chrome: Settings > Advanced > Privacy and security > Cookies and other site data
  • Firefox: Settings > Privacy & Security > Cookies and Site Data
  • Safari: Preferences > Privacy > Manage Website Data
  • Edge: Settings > Cookies and site permissions > Cookies and site data

Google Analytics Opt-Out

You can specifically opt-out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

Impact of Disabling Cookies

Essential Cookies: Disabling essential cookies will affect the functionality of our Site. Specifically:

  • You will need to verify your age each time you visit our Site
  • Some features may not work properly

Analytics Cookies: Disabling these cookies will not affect your browsing experience, but it will limit our ability to improve the Site based on usage patterns.

Third-Party Services

We work with the following third-party services that may set cookies when you use our Site:

Google Analytics

Purpose: Website analytics and performance monitoring

Data Collected: Anonymised usage statistics, page views, session duration

Privacy Policy: https://policies.google.com/privacy

Stripe

Purpose: Payment processing (Note: Stripe may set cookies during the payment process)

Data Collected: Payment-related information during checkout

Privacy Policy: https://stripe.com/gb/privacy

Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will update the "Last updated" date at the top of this policy and notify you through appropriate channels where required by law.

Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

Email: info@louwwines.com

Post: Louw Wines, Unit A, 82 James Carter Road, Mildenhall, Suffolk, United Kingdom, IP28 7DE

For specific privacy or cookie-related inquiries: privacy@louwwines.com


This Cookie Policy is designed to help you understand exactly what cookies we use and why.

For more information about how we handle your personal data, please see our Privacy Policy.